Question1Replies16ViewsX RaviV607 Member since 2019 2 posts cognizant technology solutions Posted: 10 months agoLast activity: 10 months 4 weeks ago PCS Interaction driver ruleHow to access Interaction driver rule in pega 8.2? Pega Customer Service ReplyI also have this Question (0) FacebookTwitterLinkedinEmail Copy Link Copied! Posted: 10 months agomojjs PEGA replied to RaviV607Hi Ravi, When you launch an interaction and create a phone call, you will be seeing interaction Driver section at the left side of the page. I am not sure of the Question you are asking. Can you please elaborate?