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Anandh Member since 2019 10 posts
Abbvie
Posted: March 5, 2020
Last activity: April 29, 2020

PDC integration with ServiceNow

Hi,

We have intergrated with servicenow from PDC and what configuration we need to change inorder to get the incident create in servicenow.

Is any document what alerts/exception we can configure to trigger a servicenow incident from PDC.

If anyone configured, please share those details.

 

Regards,

Anandh

 

***Edited by Moderator Marissa to update Content Type from Discussion to Question; update platform capability tags***

Pega Predictive Diagnostic Cloud 1.31 Cloud Services Pega Cloud Data Integration Insurance Lead System Architect
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