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Srinivas Yelamanchili (yelas1)
PEGA
Senior System Architect
Pegasystems Inc.
US
yelas1 Member since 2014 76 posts
PEGA
Posted: March 12, 2019
Last activity: March 22, 2019
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PDC Notification on Pega Cloud instance up/down

We have a business requirement to automatically notify business users when Pega Cloud instance goes down, and when comes back up online.

In PDC, I subscribed as below:

Diagnostic Cloud - Scorecards -> Manage Subscriptions -> subscribe to event 'Health status change'

I then rebooted the cloud instance but didn't receive any email notifications.

How do I receive notifications on system availability change?

We need the ability for PDC to notify users:
1. only once (one event) when Pega instance goes offline, and
2. only once (one event) when Pega comes online.

The notification should work irrespective of a scheduled or unscheduled reboot.

Thanks,
-Sri

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