Question

7
Replies
420
Views
Srinivas Yelamanchili (yelas1)
PEGA
Senior System Architect
Pegasystems Inc.
US
yelas1 Member since 2014 76 posts
PEGA
Posted: March 12, 2019
Last activity: March 22, 2019
Posted: 12 Mar 2019 11:39 EDT
Last activity: 22 Mar 2019 7:59 EDT
Closed

PDC Notification on Pega Cloud instance up/down

We have a business requirement to automatically notify business users when Pega Cloud instance goes down, and when comes back up online.

In PDC, I subscribed as below:

Diagnostic Cloud - Scorecards -> Manage Subscriptions -> subscribe to event 'Health status change'

I then rebooted the cloud instance but didn't receive any email notifications.

How do I receive notifications on system availability change?

We need the ability for PDC to notify users:
1. only once (one event) when Pega instance goes offline, and
2. only once (one event) when Pega comes online.

The notification should work irrespective of a scheduled or unscheduled reboot.

Thanks,
-Sri

Pega Predictive Diagnostic Cloud Cloud Services Support Case Exists
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.