Question1Replies48Views×Close popoverAvinash Kamtam (AvinashKamtam) Infosys Infosys IN View Profile AvinashKamtam Member since 2018 1 post Infosys Posted: August 9, 2019Last activity: August 10, 2019Posted: 9 Aug 2019 10:19 EDTLast activity: 10 Aug 2019 20:19 EDT Closed PDC thresholdsFrom PDC we can see the Health report of the Environment what thresholds it consider to give us below status 1)End User Reponse2)Service Response3)Alert and Exceptions Pega Predictive Diagnostic Cloud ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 10 Aug 2019 20:19 EDT×Close popoverKevin Zheng (KevinZheng_GCS) PEGA Director, Software Solutions Engineering Pegasystems Inc. US View ProfileKevinZheng_GCS PEGA replied to AvinashKamtamThe thresholds are defined in the screen (in PDC manager portal) Diagnostic Cloud>>Scordcards>>Email Scorecard>>Performance Thresholds (see the screenshot), it can be defined per each environment.