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COLLF-1 Member since 2012 21 posts
PEGA
Posted: 3 years ago
Last activity: 3 years 1 month ago
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[PEGA 7.1.6] Connect-SOAP Response Timeout

Hello,

We have set our Connect-SOAP Response Timeout to 120 seconds.

In Production we had an Long-Running Connect SOAP Alert for the same Connect-SOAP rule. It was 231 seconds.

We investigated the Connect-SOAP in DEV, and had the following two behaviors:

1.) If endpoint was available, but took over 120 seconds to response, the Response Timeout properly triggered.

2.) If the endpoint was unavailable, we received an immediate response, and the resources were properly released.

What could have made our Production scenario different than the DEV scenario? Why did it hang in Production for such a long time?

I would greatly appreciate any insight you can provide on this matter.

Thank you!

Fran

Data Integration
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