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COLLF-1 Member since 2012 21 posts
PEGA
Posted: August 24, 2017
Last activity: September 25, 2017
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[PEGA 7.1.6] Pega Marketing - Interaction History Only Evaluates Most Recent in Group By Aggregator

Hello,

In a Pega Marketing Strategy rule, I am pulling back all Interaction History for a specific customer for the past 31 Days. I am then using the Group By to set a flag to TRUE IF ANY of the Interaction History pyOutcome contains a certain value. However, it appears that the Group By aggregator only checks the most recent Interaction History...It works the first time, but not the second time. It should work all the time, as the Interaction History will always have an entry with that value as pyOutcome.

Can someone please explain why the Group By aggregator only evaluates against the most recent Interaction History and not all? I also checked the Parameter INTERACTION_HISTORY in the Clipboard, and that contains all Interaction History, including the value of interest, but still it does not work the second time.

I appreciate your assistance!

- Fran

Decision Management
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