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 Fran Collins (COLLF-1)
PEGA
Director, Consulting
Pegasystems Inc.
JP
COLLF-1 Member since 2012 21 posts
PEGA
Posted: April 19, 2017
Last activity: April 20, 2017
Posted: 19 Apr 2017 21:53 EDT
Last activity: 20 Apr 2017 1:10 EDT
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[PEGA 7.1.6] Which Browser Zoom Levels Are Supported?

Hello,

Our client is raising defects due to the UI display of our screens when the browser zoom is adjusted up or down from 100% (ex: 75% or 125%).

What is the official stance of Pega 7.1.6 with regards to zoom support? Do we support some? All? None?

I appreciate your help!

- Fran

User Experience
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Accepted Solution

Posted: 4 years ago
Posted: 19 Apr 2017 23:28 EDT
Rincy Rappai (RINCYRAPPAI_GCS)
PEGA
Technical Lead
Pegasystems Inc.
IN

Hello Fran, 


Good Morning and thanks for posting your query in PSC :)


As per this Support article for Pega 6.2, only 100% zoom levels are supported for Pega portals. For other zoom levels, a best case effort is done but results are not guaranteed.


Refer this Support article, which addresses the issue(If zoom increased above 100%, modal window scroll gets impacted) with HFix-33044 for Pega 7.1.6.


I hope this answers.


Regards,


Rincy