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Fran Collins (COLLF-1)
PEGA
Director, Consulting
Pegasystems Inc.
JP
COLLF-1 Member since 2012 21 posts
PEGA
Posted: May 25, 2017
Last activity: June 13, 2017
Posted: 25 May 2017 2:05 EDT
Last activity: 13 Jun 2017 10:15 EDT
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[PEGA 7.1.6] Why is Work Object Lock at Session-Level and Not Operator-Level?

Hello

The client has the titled question, as it seems having the lock at the session-level requires the operator to perform one additional click "End Other User Session" when another session of the same Operator ID has the lock, but provides no other benefit. Is their observation correct? Why is the lock at the session-level and not just at the Operator-Level?

Thank you!

Fran

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