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ChennaReddyM Member since 2013 20 posts
Accenture
Posted: June 1, 2016
Last activity: June 14, 2016
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Pega 7.1.7 Application is facing OutOfMemory Issue even though it is configured with 4GB RAM

Hi Guys,

My application was stable for months till yesterday, and now we are facing OutOfMemory issue. Apart form that i can see some other error as  java.lang.NoClassDefFoundError: com/pega/pegarules/pub/context/AbandonProcessingException

Could you please help me on this?

Please find the below logs.

<May 31, 2016 6:08:40 AM CEST> <Critical> <Health> <BEA-310003> <Free memory in the server is 4,283,368 bytes. There is danger of OutOfMemoryError>

2016-05-31 08:48:58,203 [fault (self-tuning)'] [ STANDARD] [ ] [ ] (          internal.async.Agent) INFO    - System date: Tue May 31 08:48:58 CEST 2016 Total memory: 3,113,877,504 Free memory: 45,586,144 Requestor Count: 88 Shared Pages memory usage: 0%

<May 31, 2016 8:50:42 AM CEST> <Critical> <Health> <BEA-310003> <Free memory in the server is 2,094,624 bytes. There is danger of OutOfMemoryError>

2016-05-31 08:58:58,222 [fault (self-tuning)'] [ STANDARD] [ ] [      CMBOM:01.02.01] ( internal.async.Agent) INFO    - System date: Tue May 31 08:58:58 CEST 2016 Total memory: 3,113,877,504 Free memory: 32,436,784 Requestor Count: 88 Shared Pages memory usage: 0%

<May 31, 2016 9:06:43 AM CEST> <Critical> <Health> <BEA-310003> <Free memory in the server is 3,540,184 bytes. There is danger of OutOfMemoryError>

2016-05-31 09:08:58,241 [fault (self-tuning)'] [ STANDARD] [ ] [ ] (          internal.async.Agent) INFO    - System date: Tue May 31 09:08:58 CEST 2016 Total memory: 3,113,877,504 Free memory: 28,057,008 Requestor Count: 88 Shared Pages memory usage: 0%

2016-05-31 09:18:58,262 [fault (self-tuning)'] [ STANDARD] [ ] [      CMBOM:01.02.01] ( internal.async.Agent) INFO    - System date: Tue May 31 09:18:58 CEST 2016 Total memory: 3,113,877,504 Free memory: 28,570,504 Requestor Count: 88 Shared Pages memory usage: 0%

  2016-05-31 09:29:05,492 [fault (self-tuning)'] [  STANDARD] [ ] [ ] (          internal.async.Agent) INFO    - System date: Tue May 31 09:29:05 CEST 2016 Total memory: 3,113,877,504 Free memory: 83,615,048 Requestor Count: 90 Shared Pages memory usage: 0%

 

2016-05-31 09:34:41,412 [fault (self-tuning)'] [          ] [ ] [ ] (ngineinterface.service.HttpAPI) ERROR xxxxxxxxxxxxxxx - Unexpected error during processing

 

java.lang.NoClassDefFoundError: com/pega/pegarules/pub/context/AbandonProcessingException

at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.postLockCleanup(HttpAPI.java:4166)

at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:338)

at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:839)

at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:315)

at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:263)

at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)

at sun.reflect.GeneratedMethodAccessor133.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:338)

at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:379)

at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:216)

at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:238)

at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)

at sun.reflect.GeneratedMethodAccessor132.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)

at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)

at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)

at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)

at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)

at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)

at com.oracle.pitchfork.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:34)

at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)

at com.oracle.pitchfork.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:42)

at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)

at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)

at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)

at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)

at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)

at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)

at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)

at com.sun.proxy.$Proxy68.invokeEngine(Unknown Source)

at com.pega.pegarules.internal.etier.ejb.EngineBMT_h449u3_ELOImpl.__WL_invoke(Unknown Source)

at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:39)

at com.pega.pegarules.internal.etier.ejb.EngineBMT_h449u3_ELOImpl.invokeEngine(Unknown Source)

at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278)

at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223)

at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:485)

at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:290)

at sun.reflect.GeneratedMethodAccessor221.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:338)

at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:379)

at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:216)

at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:265)

at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:118)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

at javax.servlet.http.HttpServlet.service(HttpServlet.jav a:820)

at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)

at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)

at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)

at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184)

at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3750)

at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3714)

at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)

at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)

at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2283)

at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2182)

at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1491)

at weblogic.work.ExecuteThread.execute(ExecuteThread.java:263)

at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

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