Posted: 28 Jun 2018 4:10 EDT Last activity: 28 Jun 2018 6:06 EDT
PEGA 7.1.7 || Edit in Excel Functionality- Not Working
In our application we are facing an issue with edit in excel functionality of Decision Tables. When we analysed we found that this functionality is not working in 64 bit IE / 64 bit MS Office (Excel). Can you please help us in giving a solution for running the same in 64 bit. Highly appreciate your suggestions.
To understand your issue better, we want to understand what error you could see at the UI?
Are you able to edit? while not able to save with an error?
I have found similar issue occurring with the IE versions for Pega 7.1.7.
Error reported was,
Switching to NOTEPAD.EXE. There was an error launching application associated with '.xls' file type. To troubleshoot, find any file of this type using 'File Explorer', right-click, make sure 'open' action exists in the popup menu, select it, check that your associated editor works cleanly.
If you're facing this error, it could be a Pega product bug.
Install HFIX-22815 which adds the required event listeners for the openauthoring control in pzActiveXUtilForDecisionTableAndMapValueRuleForms JS file and attaches to the ruleform.
Delete Temporary Internet Files and disable the IE setting, "Enable Protected Mode", on the "Internet Options" > "Security" tab.