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Srividhya Renganathan (Srividhya.R)
Common Wealth Bank of Australia
Senior Case Engineer
Common Wealth Bank of Australia
AU
Srividhya.R Member since 2015 28 posts
Common Wealth Bank of Australia
Posted: February 1, 2016
Last activity: February 1, 2016
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Pega 7.1.9 - Customizing status definition

Our users are insisting to use their own definition of statuses such as Draft, Publish, Closed instead of Pega default prefixes like New, Pending , Completed , Resolved-.

We have suggested to use pega default status definition as a prefix, so that it can be Open-Draft, Open-Publish, Resolved-Completed but users are particular on the status definition provided by them.

What is the best approach to be followed here?

  1. Can we customize and create our own property in our work class with user defined statuses? or
  2. Create a mapping between pyStatuswork and the Custom property? or
  3. Advise the users to strictly use the pega defined prefixes? or
  4. Do we have any other options?

Please advise.

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