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 Srividhya Renganathan (Srividhya.R)
Common Wealth Bank of Australia
Senior Case Engineer
Common Wealth Bank of Australia
AU
Srividhya.R Member since 2015 28 posts
Common Wealth Bank of Australia
Posted: February 10, 2016
Last activity: March 10, 2016
Posted: 10 Feb 2016 19:40 EST
Last activity: 10 Mar 2016 23:13 EST
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Pega 7.1.9 Smart tip shows "&nbsp" instead of space.

We are capturing a text entered by the user and later showing the text as a smart tip on a repeating grid - column value.

The smart tip converts the text into "&nbsp". Does any one else have this issue?

Hence, if the value captured is "Pega Screen", the value on the smart tip is shown as "Pega Screen".

How can we overcome this issue?

User Experience
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Posted: 5 years ago
Posted: 13 Feb 2016 8:55 EST
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Software Solutions Engineering
Pegasystems Inc.
US

If you can provide reproduction steps, we can verify to see if it is a potential defect or not. In the case, create a SR with GCS for further investigation.
Posted: 5 years ago
Posted: 24 Feb 2016 18:42 EST
Srividhya Renganathan (Srividhya.R)
Common Wealth Bank of Australia
Senior Case Engineer
Common Wealth Bank of Australia
AU

Thanks for the response Kevin. I will soon upload the steps with screenshots.

Regards,

Sri
Posted: 5 years ago
Posted: 10 Mar 2016 23:13 EST
Srividhya Renganathan (Srividhya.R)
Common Wealth Bank of Australia
Senior Case Engineer
Common Wealth Bank of Australia
AU

We have recently been upgraded to Pega 7.2 and I could not replicate the same issue in the newer version. I followed the exact same approach as I did in 7.1.9, but now the smart tips are populated without "&nbsp".

Smart Tip Issue.JPG

Thanks.

Sri