Question5Replies986Views×Close popoverKiran V (kiran.v@intel) Intel Intel IN View Profile kiran.v@intel Member since 2017 19 posts Intel Posted: April 5, 2018Last activity: May 1, 2018Posted: 5 Apr 2018 4:16 EDTLast activity: 1 May 2018 10:12 EDT Closed Solved Pega 7.3 Correspondence type Attach and Hold sends email.Hi,We have new pega 7.3 environment. We migrated an application from 7.2.2 to 7.3 version.In 7.2.2 we had set the correspondence type to Attach and Hold, and it was not sending the email.But in 7.3, it is sending email. Is this an expected behavior ?Thanks and Regards Kiran***Edited by Moderator Marissa to update SR details*** Case Management SR Created ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoPosted: 5 Apr 2018 8:27 EDT×Close popoverCarissa Wenhardt (CarissaW_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View ProfileCarissaW_GCS PEGA replied to kiran.v@intelI see there was a hot fix provided in 7.2.2 for the same type of issue. Those changes are in the 7.4 version. Please open an SR to see if the hot fix can be ported to 7.3. https://pdn.pega.com/support-articles/%E2%80%98attach-and-hold%E2%80%99-configuration-does-not-work-smart-dispute Posted: 2 years agoPosted: 6 Apr 2018 5:55 EDT×Close popoverKiran V (kiran.v@intel) Intel Intel IN View Profilekiran.v@intel Intel replied to CarissaW_GCSThank you for your response. I will go ahead with a SR ticket. Posted: 2 years agoPosted: 6 Apr 2018 13:30 EDT×Close popoverMarissa Rogers (MarissaRogers) MOD Senior Community Moderator Pegasystems Inc. US View ProfileMarissaRogers MOD replied to kiran.v@intelThanks Kiran! Please let us know the SR ID when you open it so we can track for you! Posted: 2 years agoPosted: 9 Apr 2018 4:45 EDT×Close popoverKiran V (kiran.v@intel) Intel Intel IN View Profilekiran.v@intel Intel replied to MarissaRogersHere is the SR number : SR-C24961. At the time of opening the SR, i did mention about the community post and i have mentioned the link of the thread in SR ticket as well. Accepted Solution Posted: 2 years agoPosted: 1 May 2018 10:12 EDT×Close popoverMarissa Rogers (MarissaRogers) MOD Senior Community Moderator Pegasystems Inc. US View ProfileMarissaRogers MOD replied to kiran.v@intelUpon reviewing the corresponding SR, we see that it has been resolved. SA-56606 Attach and Hold sends email was created as a result of the investigation. Please reference that if you have the same question.