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Intel
Posted: April 5, 2018
Last activity: May 1, 2018
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Pega 7.3 Correspondence type Attach and Hold sends email.
Hi,
We have new pega 7.3 environment. We migrated an application from 7.2.2 to 7.3 version.
In 7.2.2 we had set the correspondence type to Attach and Hold, and it was not sending the email.
But in 7.3, it is sending email. Is this an expected behavior ?
Thanks and Regards
Kiran
***Edited by Moderator Marissa to update SR details***
I see there was a hot fix provided in 7.2.2 for the same type of issue. Those changes are in the 7.4 version. Please open an SR to see if the hot fix can be ported to 7.3.
https://pdn.pega.com/support-articles/%E2%80%98attach-and-hold%E2%80%99-configuration-does-not-work-smart-dispute