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Chandramouli Mukherjee (ChandramouleeM)
Cognizant Technologies Solution

Cognizant Technologies Solution
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ChandramouleeM Member since 2014 12 posts
Cognizant Technologies Solution
Posted: April 20, 2018
Last activity: April 25, 2018
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Pega 7.3.1 Update - Failed to find current installed version

We are executing the update scripts for Pega 7.1.5 to Pega 7.3.1.We have encountered below build failed issue -

[pega:getupgradefromversion] Failed to find current installed version of PRPC.

Any suggestion Please.

Note -

1. We have split schema configuration.We are doing in-place update for both Rules and Data schema. And we have faced this issue while executing the update.sh script for Rule schema.

2. In PDN, I have found few resolutions, but none of the are applicable for our case -

2.a. https://pdn.pega.com/support-articles/upgrade-716-failed-find-current-installed-version

We are using deployment user which has access to all the tables in both "Rules" and "Data" schema.

2.b. https://pdn.pega.com/support-articles/upgrade-fails-find-current-installed-version-prpc

we are facing issue while updating "Rules" schema.

3. The deployment user has all the required privileges and roles as defined in Upgrade document.

4. We have updated the log level in deploylogging.properties from INFO to CONFIG, but that did not produce any additional information in log file.

Please see the log file.

System Administration Installation and Deployment Upgrades
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