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Posted: August 1, 2018
Last activity: February 13, 2019
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Pega 7.4 installed but administrator@pega.com is not working
Hi,
I installed Pega 7.4 and also updated the password as it prompted for "administrator@pega.com" but when i try to login using the new password i am not able to log in. i tried "install" that also did not work.
Is there any other default operator id which i can use to log in to the system ?
kindly share if any other id is available and the default password for the same.
Assume you are using a 7.4 VM as opposed to a 7.4 PE.
Every operator is disabled at the beginning in a Pega 7.4 VM except administrator@pega.com. After logging in as that operator you are required to change the password.
You should save your new administrator@pega.compassword to a file then copy/paste it when logging in again.
There are two OOTB operators that are initially disabled on a VM initially and have Admin privileges, namely databaseadmin@pega.com and ExternalInviteUser.
What you could do next time is enable either or both of these operators setting the password to install12345! to meet the requirement it should be at least 10 characters.
For now it looks like you will have to start over. Making a backup of a VM immediately after downloading is a good practice as well.