Question
VirtusaPolaris
US
Last activity: 18 Sep 2020 5:54 EDT
Pega 8.1 - Aspect integration
Hi,
1. Is Pega 8.1 support Aspect CTI intergration?
2. I could find documentation only up to 7.3.1 version (PegaCALL-CTIserverAspect-7-1-3.pdf) , where can find documentation for 8.1?
Thanks
***Edited by Moderator Marissa to update platform capability tags****
Pegasystems Inc.
US
Below pdn link contains all Pega Call 8.1 related product release documentation.
https://community.pega.com/knowledgebase/products/call
You can take a look into the "CTI integration with Pega CALL" part.
VirtusaPolaris
US
Hi,
Up to Pega 7.1.3 they mention about Aspect support in release notes. Is Aspect support version Pega 8.1? How can we get this confirmed?
Computershare
US
According to the PegaCall 7.2.1 release notes CTI Link for Aspect is no longer supported. I'm looking to use PegaCall for Aspect on 7.2.2 and at some point on Pega 8 and up.
Pegasystems Inc.
Hello John, Did you find an answer for this? Could you please update this thread. Thank you in advance.
Undisclosed
IN
Hi, We need to do Pega 8.4 integration with Aspect. Can someone confirm this is supported?