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SonalVasisth06 Member since 2016 10 posts
JP Morgan Chase & Co.
Posted: 1 year ago
Last activity: 1 year 1 month ago
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Pega 8.2.2 Admin studio showing email listeners errors count increasing through listener is working fine

We have 2 email listeners in our application. Each one is running on 2 nodes. We upgraded pega version from 7.2.1 to 8.2.2 2 days back and we are seeing email listener error counts increasing though the listeners are processing each and every email from their respective mailboxes successfully. In pegarules and alert logs, we can errors like "com.pega.platform.integrationcore.client.email.EmailClientException: Unable to connect email client due to : Connection reset"

"com.pega.platform.integrationcore.client.email.EmailClientException: Unable to connect email client due to : Connection reset"

Attached sample error stack. Can you please help us out in identifying this issue and from where does admin studio displays this error count (source table of these errors).

***Edited by Moderator: Lochan to update platform capability tags***

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