SendEmail smart shape will ignore the Correspondecne rule AttachAndHold configuration.
We have used CorrNew OOTB activity, which resolved my issue i.e When the correspondence configuration is AttachAndHold then its just attaching the correspondence to the workobject without trying to send it.
Posted: 1 year ago
Posted: 28 Aug 2020 3:21 EDT
Pallavi Mandal (Pallavi_Mandal)
Senior Technical Documentation Specialist