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IndiraPriya Member since 2013 2 posts
Wipro Technologies
Posted: 2 months ago
Last activity: 1 month 3 weeks ago
Solved

Pega 8.3 sends an Email with the configuration Attach and Hold in correspondence

We are using pega 8.3 version, in our scenario we  just need to attach an email to the case. we have set "Attach and Hold" in the correspondence rule which should not send out an email.

The correspondence is attaching to the Workobject as expected but also pega trying to send an email which is unexpected.

Please let us know is this a expected scenario?

Pega Platform Low-Code App Development Dev/Designer Studio Financial Services Senior System Architect
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