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SAIVENUMADHAV CHANGALA (MADHAVCNS)
bankofamerica

bankofamerica
IN
MADHAVCNS Member since 2019 4 posts
bankofamerica
Posted: May 11, 2021
Last activity: May 11, 2021
Posted: 11 May 2021 4:13 EDT
Last activity: 11 May 2021 4:20 EDT

Pega 8.4 Duplicate emails triggered by Agents even after selecting run only one node at a time setting.

Hi Team 

Our Application is using Pega 8.4.1,  

The Agents are running in multi node environment.  

Users reported issue that  getting duplicate emails, below settings (Run this agent on only one node at a time) selected to fix this issue.Attachement1 

 

Even after this change , User still getting duplicate emails. Can any one please suggest.

 

Before Pega upgrade , we used to fix this issue by enabling only one agent in below screen, Is this right approach we can follow now also? Attachment2 

 

Pega Platform 8.4.1 Cloud Services Pega Cloud Financial Services System Architect