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Hiroaki Sato (HiroakiS6393)
Hitachi

Hitachi
JP
HiroakiS6393 Member since 2020 1 post
Hitachi
Posted: April 27, 2021
Last activity: May 18, 2021
Posted: 27 Apr 2021 5:34 EDT
Last activity: 18 May 2021 0:04 EDT
Solved

Pega 8.5 REST API error (Broken process)

[Procedure]

1. I generated a case microservice code by following the procedure described in the URL below. And I sent it to Pega. https://community.pega.com/knowledgebase/articles/case-management/85/creating-case-using-api

Request URL (HTTP method POST)

 http://XX.XX.XX.XX:XX[IP:port]/prweb/api/v1/cases

Request body

 {

   "caseTypeID": "XXXX-YYYY-Work-ZZZZ",

   "processID": "",

   "parentCaseID": "",

   "content": {}

 }

2. As a result, I received the 201 response (success) by Pega. And I confirmed the case had been created on Pega collectly. 3. But I found the issue that the Pega judged that case as a "Broken Process". 

Could you tell me how to create the case through REST Service in Pega 8.5?

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform 8.5.2 Data Integration System Architect