Question11Replies273Views Milan Member since 2016 2 posts Areteans Technology Solutions Private Limited Posted: 2 years agoLast activity: 1 year 11 months ago Closed Solved Pega Agile Workbench - Work items from JIRA not synced backHi,I have integrated Pega 7.4 with JIRA cloud version. The user stories created in Agile workbench gets synced back to JIRA but if I create it in JIRA under the same project, it does not reflect in Pega.Can someone help me with this ? Project Delivery ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agovitts1 PEGA replied to MilanHi Milan, Have you tried refreshing the Agile Workbench tabs like Stories or Bugs? Or By opening and closing of Agile Workbench? Observed these issues even with logout and login? Any special characters involved in the story? Is it the on-premise/privately hosted cloud or public cloud version given by JIRA ? Could you please share more details on the issue? Posted: 2 years agoMilan Areteans Technology Solutions Private Limited replied to vitts1Hi, Yes I had tried refreshing and closing/opening and logout/login multiple times. But any user story created in JIRA is not synced back. Any thing created in Agile workbench does reflect in JIRA. I am using JIRA cloud trial version with my Pega personal edition. Posted: 2 years agovitts1 PEGA replied to MilanNot sure whether it is something related to trail version and Pega personal edition. I think we need to have a screen share to look into this issue. Any good time to go thorough this? Posted: 2 years agoMilan Areteans Technology Solutions Private Limited replied to vitts1Hi Vitts1 My prefered time for a call will be after 7pm AEST on weekdays, please let me if a call can be facilitated at that time. Regards Milan Posted: 2 years agovitts1 PEGA replied to MilanCould you please share your email to setup a webex meeting? Posted: 2 years agoUpdated: 2 years agoMilan Areteans Technology Solutions Private Limited replied to vitts1We can have it now if you are free or on Monday <message edited by mod to remove personal information> Posted: 2 years agoMilan Areteans Technology Solutions Private Limited replied to MilanHi sure... we can do screenshare now Posted: 2 years agovanaa PEGA replied to MilanThe issues created on the JIRA doesnt have the project version mapped. Once the version is mapped we are able to see the stories created via jira in agile workbench. Posted: 2 years agoRaveendra Incessant technologies pvt ltd replied to vanaaCould you please let me know if it is solved because i have similar kind of issue. Accepted Solution Posted: 2 years agovanaa PEGA replied to RaveendraYes, it solved. Having the correct project version set on the jira issue, agile workbench would display the user stories. Posted: 1 year agoVishalNaidu Accenture replied to MilanSo, the sync is two way of communication right between Agile WorkBench and JIRA for pega 7.4 cloud? That means if we create user stories and bugs in JIRA, the same will replicate in Agile work bench also and vice versa?