Question
Pega API REST services returning 401 (unauthorized) as response code. Please help
Hi,
Need your help.
I was trying Pega API REST services as per the screen shot attached herewith where I am getting 401 (unauthorized) as response code.
Could you please let me know if I am missing something or is it related to any privilege that is currently missing for the current user.
Please see the screen shot for further detail.
Thanks and regards
Shibashis
***Moderator Edit-Vidyaranjan: Converted from discussion to question***
Check the value of "Service Access Group' specified on the 'api' Service Package rule.
Is it pointing to the application for which you are trying to get the case types?
The Access Group In api Service Package is "PegaRULES:Administrators" which will have access role "PegaRULES:API" that has all privileges to run api activites. In case, the operator does not have the access role you may end here.
Also do check the authentication on api service package, enabling SSL/TLS may cause such issue. If SSL required, certificate needs to be validated correctly.
Try to use any rest testing tool (such as Postman) with Authorization header (including your credentials). Do you see the same error?