KOZIA1 Member since 2012 2 posts
Posted: 3 months ago
Last activity: 3 months 3 weeks ago

Pega API Service JWT authentication with Salesforce (8.4)



I've been trying to figure out the documented step-by-step guide how Salesforce can call Pega REST API and use JWT tokens for authentication.

There are many Pega help documents, which do not have any Salesforce specifics, like how "OAuth 2.0 Client Registration", "Identity Mapping", "Token Profile" must look like for Salesforce integration.


Can anyone suggest any how-to document which will guide me in order to set-up JWT authentication on Pega side?

What rules are required?

What content these rules need to have?

What needs to be changed after switch to JWT?

For example, do I need to change "api" service package?

What will happen with other clients, which will keep calling REST API and use basic authentication?

Etc. and so on.





***Edited by Moderator Marissa to update Platform Capability tags****

Pega Platform 8.4 Security Data Integration Cross-Industry Solutions Engineer
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