Question

3
Replies
238
Views
gasharma Member since 2018 12 posts
JP Morgan
Posted: 1 year ago
Last activity: 1 year 7 months ago
Closed

Pega Api- Transfer Assignment Issue

We have a Frontend JAVA Application and we are Using PEGA as the backend application.
User Submits a Form in the JAVA Application which will trigeer Case Creation using PEGA Api to Create Case.
Once the Case is created its been routed to some operator.
Now we want to have requirement to transfer this assignment to another operator.

we have created a case Wide Flow Action and in its post processing Step we are calling an Activity which call pxTransferAssignment by passing the parameter.

when we run POST APi for this Assigment with the Action the response from the api is always 500, however the Assignemnt get transfer to the user.

since the api is failing we are not able to proceed for the next action form the java application, need help how to make the response be 200 so that JAVA application can work for the next action.

I have also tried Reassign Activity at post processing, however it does not transfer the assignment.

Please comment on MARIK , rawap

Low-Code App Development Case Management Data Integration
Moderation Team has archived post
Share this page LinkedIn