Question 47 Views Birupakhya lenka (Birupakhya) Tech Mahindra Senior Software Engineer Tech Mahindra CA View Profile Send Message Birupakhya Member since 2015 12 posts Tech Mahindra Posted: May 22, 2020 Last activity: May 22, 2020 Posted: 22 May 2020 11:49 EDT Last activity: 22 May 2020 15:11 EDT Closed Pega call While getting inbound call from IVR, the .pyCalltype is always set to "internal". Is there any way to change the .pycalltype to inbound instead of internal. Thanks ***Edited by Moderator Marissa to update Platform Capability tags**** Pega Call 7.4 Conversational Channels System Architect Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied! Moderation Team has archived post, learn more This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.