Question

3
Replies
115
Views
Close popover
Apirut Siri (ApirutS9)
MFEC

MFEC
TH
ApirutS9 Member since 2016 6 posts
MFEC
Posted: March 29, 2019
Last activity: April 1, 2019
Closed

Pega-Call 8.1 integrate with Cisco UCCX Error.

I have follow configuration Pega-Call from link as below.

https://community1.pega.com/system/files/Pega%20Call%20Config%20and%20Operations%20Guide%20CTI%20Link%20with%20Cisco%20Finesse%20CTI%208.1.pdf

Then I have problem when I try to use PegaCall integrate with Cisco UCCX. Pega alway warning error "OPENCTI_HTTP_ERROR_400 HTTP error 400: Bad request".

What am I config wrong?

Thank you.

***Edited by Moderator: Pallavi to update platform capability tags***

Pega Customer Service Low-Code App Development Data Integration
Moderation Team has archived post