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Infosys
Posted: April 5, 2020
Last activity: April 5, 2020
Pega Call with Avaya Communications Manager 5.x
Hi,
We want to integrate Pega Call with Avaya Communications Manager 5.x. I found some documentation in Pega saying that we can integrate to it using Avaya AES CTI link
So, want to know if we can integrate Pega Call with Avaya Communications Manager 5.x directly Or if we can integrate with it only using Avaya AES?
Thanks & Regards,
Ranjith