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Ranjith Varma Pakalapati (RanjithVarmaP)
Infosys
Lead Consultant
Infosys
NL
RanjithVarmaP Member since 2016 4 posts
Infosys
Posted: April 5, 2020
Last activity: April 5, 2020

Pega Call with Avaya Communications Manager 5.x

Hi,

We want to integrate Pega Call with Avaya Communications Manager 5.x. I found some documentation in Pega saying that we can integrate to it using Avaya AES CTI link

So, want to know if we can integrate Pega Call with Avaya Communications Manager 5.x directly Or if we can integrate with it only using Avaya AES?

 

Thanks & Regards,

Ranjith

Pega Call 8.2