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Benjamin Member since 2017 4 posts
Sopra Group
Posted: 2 years ago
Last activity: 2 years 8 months ago
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PEGA Call - Communication between OpenCTI Desktop and external CTI

Hello Pega Community.

Through PEGA Call, I implement an OpentCTI Desktop (see the first screen shot - APIEloquant) to communicate with an external CTI.
For that, i have an API that i want to see in response.
I writed the Primary Server Host (see the first screen shot - APIEloquant).
I used different JavaScript, just to learn firstly, and implement secondly.

But i can't communicate with this API (see my second creen shot - Capture).

So my question, do you have some examples to implemant an communication between my OpenCTI and an external CTI?
Firstly i need to know how communicate correctly (and see the response) with API.

Regards

Benjamin Camps

***Updated by moderator: Lochan to add Categories***

Pega Customer Service SR Parallel
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