Question1Replies701Views×Close popoverVenkatesh Raman (ROBOWARRIOR) Cognizant Technology Solutions Cognizant Technology Solutions US View Profile ROBOWARRIOR Member since 2011 10 posts Cognizant Technology Solutions Posted: May 4, 2019Last activity: May 27, 2019Posted: 4 May 2019 21:37 EDTLast activity: 27 May 2019 11:48 EDT Closed Pega Call Integration with Open CTIHi,Pega does not support Pega Call Integration with Enghouse CTI connect by default. It has to be done through Open CTI. There are some documents in pdn, but they dont detail how this can be done.Is there any document which details how open CTI Integration can be acheived in Pega 8.ThanksVenkat***Edited by Moderator: Lochan to update platform capability tags*** Pega Customer Service Conversational Channels ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 27 May 2019 9:46 EDT×Close popoverChandrasekhar Gollamudi VN (chandrasekhar_g) PEGA Technical Manager Pegasystems Inc. IN View Profilechandrasekhar_g PEGA replied to ROBOWARRIORHi, Below link contains all Pega Call 8.1 related product release documentation. https://community.pega.com/knowledgebase/products/call You can take a look into the "CTI integration with Pega CALL" part.