Question 1 Replies 729 Views × Close popover Venkatesh Raman (ROBOWARRIOR) Cognizant Technology Solutions Cognizant Technology Solutions US View Profile Send Message ROBOWARRIOR Member since 2011 10 posts Cognizant Technology Solutions Posted: May 4, 2019 Last activity: May 27, 2019 Posted: 4 May 2019 21:37 EDT Last activity: 27 May 2019 11:48 EDT Closed Pega Call Integration with Open CTI Hi, Pega does not support Pega Call Integration with Enghouse CTI connect by default. It has to be done through Open CTI. There are some documents in pdn, but they dont detail how this can be done. Is there any document which details how open CTI Integration can be acheived in Pega 8. Thanks Venkat ***Edited by Moderator: Lochan to update platform capability tags*** Pega Customer Service Conversational Channels × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year ago Posted: 27 May 2019 9:46 EDT × Close popover Chandrasekhar Gollamudi VN (chandrasekhar_g) PEGA Technical Manager Pegasystems Inc. IN View Profile Send Message chandrasekhar_g PEGA replied to ROBOWARRIOR Hi, Below link contains all Pega Call 8.1 related product release documentation. https://community.pega.com/knowledgebase/products/call You can take a look into the "CTI integration with Pega CALL" part.