Question
Accenture
IN
Posted: Nov 5, 2020
Last activity: Nov 5, 2020
Last activity: 5 Nov 2020 0:26 EST
Closed
PEGA Call Link type Issue - Error while using OpenCTIDesktop for Amazon Connect
Two questions related to PEGA Call link type(8.4 Version)
1. How to configure OpenCTIDesktop link type with only Embedded UI link configuration fields
2.When OpenCTIDesktop configuration is used, whenever tried to open the CTI link from portal, recieving the error attached below