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Hunaid Mannan (HunaidM9)
CTFS
Application Architect
CTFS
CA
HunaidM9 Member since 2012 2 posts
CTFS
Posted: October 29, 2018
Last activity: November 30, 2018
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Pega Chat 7.4.7 - Installation on-premise

We recently did an on premise setup of the Pega 7.4.7 Chat software with Node/Redis/Postgres. What is not clear from the documentation of the on –premise setup (7.4.7) is which ports need to be opened up from our internal firewall to the Pega Chat hosts. The questions we have are -

  1. By default, the config.json is setup to use websockets. If that is the case do we need the BOSH port 5280 to be opened ?
  2. We are using Pega Customer Service 7.3 to work with Pega Chat 7.4.7 ? Do we need to be on Pega Customer Service 7.4 as well ?

***Edited by Moderator Marissa to update platform capability tags****

***Edited by Moderator Marissa to update SR Details***

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