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Posted: October 15, 2018
Last activity: 1 week 2 days ago
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Pega chat UI changes
Hi, how to customise Pega chat popup using CSS ? I tried applying CSS overrides in the application skin custom CSS but the styles are not applied. Think pega chat is firefly product and it's rendered outside the CS app, what is the way to customise the chat conversation message and window title like font, colour, size ?
Regards
Siva
Even though the chat client is outside of CS, you can still change it's look and feel from the Chat Server landing page in CS. There's a tab called Customer Chat Client in the server configuration page that you access from the main menu in the Designer Studio. You can change the Font Families, colors and background colors for the header, user/agent/system text and chat launcher.