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Duarte Moita (DuarteM7)
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DuarteM7 Member since 2015 24 posts
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Posted: December 17, 2018
Last activity: December 19, 2018
Posted: 17 Dec 2018 16:16 EST
Last activity: 19 Dec 2018 16:32 EST
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Pega Chat welcoming message configuration

Hi,

I can't figure out where is the "Thank you for contacting U+ Comms" message configured. It is displayed in the beginning of a chat interaction as a pre-configured greeting. Please refer to the attached screenshot for further details.

Thank you,

Duarte

***Edited by Moderator: Pallavi to update platform capability tags***

Pega Customer Service Conversational Channels
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