Posted: 21 Sep 2018 7:25 EDT Last activity: 26 Aug 2020 13:16 EDT
Pega Co-Browse configuration via Pega Express
I am trying to configure Co-Browse with Customer Service. In the implementation guide, it is mentioned:
1- switch to express mode
2- click Settings > Behaviors
But there is no "Behaviors" option available in the Settings menu. Can someone confirm if you are facing the same behavior or how to enable that option on the Settings menu? any specific role or DSS required as I haven't seen any in the documentation so far?