We have found the below Tech Note to be very helpful for context, but it is for version 7.22 and we use version 7.4. If anyone has been able to find the same or similar document updated for version 7.4, please let me know as it would be greatly appreciated!

https://community.pega.com/system/files/pdfs/Using_Multiple_CRM_Applica…

Thanks!!

***Edited by Moderator: Pallavi to update platform capability tags***