Question

1
Replies
848
Views
Close popover
Srikanth Veeramalla (Srikanth_INCESSANT)
Incessant Technologies
Pega Developer
Incessant Technologies
US
View Profile
Srikanth_INCESSANT Member since 2011 2 posts
Incessant Technologies
Posted: February 15, 2019
Last activity: February 19, 2019
Closed

Pega CTI Implementation

Could some one help me on how to implement Pega CTI with Pega CALL with good examples

***Edited by Moderator Marissa to update platform capability tags****

Pega Customer Service Conversational Channels
Close popover
Moderation Team has archived post
Posted: 1 year ago
Close popover
Chandrasekhar Gollamudi VN (chandrasekhar_g)
PEGA
Technical Manager
Pegasystems Inc.
IN
View Profile

Hi,


Pega call and CTI integration with Avaya aura contact center is available in below link :


https://community.pega.com/system/files/pdfs/CTIAvayaAACC_7.pdf


Pega call and CTI integration with cisco ICM is available in below link :


https://community.pega.com/system/files/pdfs/CTIengineCisco_5.pdf
Share this page Share via LinkedIn Copying...
Copied!