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Prabaharan Pandian (pandp1)
PEGA
Principal Cloud Service Reliability Engineer
Pegasystems Inc.
IN
pandp1 Member since 2015 6 posts
PEGA
Posted: March 30, 2020
Last activity: June 25, 2020
Posted: 30 Mar 2020 4:43 EDT
Last activity: 25 Jun 2020 11:25 EDT

Pega CTI logging configuration

As per the CTI configuration document given below, I understand that the logs are stored in tomcat home directory. I would like to configure a custom path for the log files.  

https://community.pega.com/knowledgebase/documents/pegacall-configuration-and-operations-guide-cti-link-engine-avaya-aes-cti-3

In the same document, i could see the sample appender properties to customize the log name patter and file size as shown below. Do we have any appenders for defining the directory path where my the log files should be stored?

CTI appendrs

 

***Edited by Moderator Marissa to update Content Type from Discussion to Question***

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