Posted: 18 Apr 2018 6:13 EDT Last activity: 26 Aug 2020 13:16 EDT
Pega Customer Service training cannot switch to Pega Express
I'm doing the Pega Customer Service Foundation course, using the virtual machine provided in the same course. In the Configuring a Service Case exercise, I need to login to Pega Express, using the CSExpressAdmin@MyCSApp as a login. The exercise says, that this will take me to Pega Express. However this user always logs in to Pega Customer Service and I cannot for some reason switch to Pega Express as seen in the screenshot. Can you help me figure this out? Thanks
Edit: I attached a wrong screenshot.
***Edited by Moderator Marissa to move from Support Community to Pega Academy***
If you give me a screenshot of the whole browser window I can confirm, but if you are logged in as CSExpressAdmin, that user logs into the Pega Customer Service flavor of Pega Express, so you should be ok.