dougy350 Member since 2015 32 posts
US Treasury
Posted: 2 years ago
Last activity: 2 years 2 months ago

Pega Dash Work Queue Access/Visibility


I am using Pega 7.2 and have several workbaskets listed on my Dashboard. It displays the basket items for certain users in a particular work group, but not for operators in another work group (i have added the workbasket to their operator id and all have the same roles). I am not sure why it does not display basket items for both sets of users.

Also, i can add the 'work queues' gadget on the dash, it will list the queues i want to see with counts of items in the queue, but when i click, nothing happens. I cant see the queue items.

Please See screenshot.

Thanks for your help.

Case Management Low-Code App Development
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