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Venkatesh Gudeenti (VENKATESH GUDEENTI)
TCS
Assistant Consultant
TCS
GB
VENKATESH GUDEENTI Member since 2011 10 posts
TCS
Posted: May 2, 2021
Last activity: May 5, 2021
Posted: 2 May 2021 19:55 EDT
Last activity: 5 May 2021 18:03 EDT

Pega DX API Converts Special Characters into HTML entities

Hi, I'm using Pega API v1, and invoking api/v1/cases/{ID}/actions/{actionID}

For a few fields in section, special characters have been configured.

For example, Text - "You'll usually find this information in your terms and conditions." is being converted as "You'll usually find this information in your terms and conditions." in API response.

I found below article, I copied pyDXAPIEncodeValues application setting into app branch rule set and updated everything false. It didn't work.

https://community.pega.com/knowledgebase/articles/pega-digital-experience-dx-api-version-1-overview/security-settings-dx-api

Any suggestions to resolve this? Thank you.

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform 8.5.3 Data Integration User Experience Financial Services