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PUSPANJALI Member since 2010 2 posts
AtoS Global IT
Posted: 3 months ago
Last activity: 2 months 3 weeks ago

Pega Email Bot, Channels and interfaces

While adding the case type in Email Bot Behavior Tab, we need to provide the data propagation. Ideally all properties belonging to the case type class and its hierarchy should appear, but only a few properties show up in the list. Could you suggests how to populate all the properties , also is it possible to fetch data class properties as well.

 

***Edited by Moderator Kayla to update Content Type from Discussion to Question***

Pega Platform 8.1.6 Conversational Channels Manufacturing and High Technology Lead System Architect
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