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Ray Chang (RC011110)
Accenture

Accenture
AU
RC011110 Member since 2015 1 post
Accenture
Posted: September 18, 2016
Last activity: September 29, 2016
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Pega event processing implementation

Hello,

I'm currently looking the implementation of an event processing capability using Pega and I'm seeking some guidance to verify my thinking.

Fundamentally we need to create a process which:
1) integrates with a system to ingest a large volume of real-time events into Pega
2) Depending on the type of event, invoke the correct services and aggregate this information
3) if the information surpasses a certain score (or is otherwise important somehow), create a case to be processed by a user

My key questions are:
1) Can event ingestion can be performed using Pega Decision Strategy Manager's event strategies?
2) Can event strategies can invoke external integrations/services, especially when dealing with a large volume of events, or does it need to be a case at this point?
3) Can information be collected and bundled with the event as it progresses through the process, or does it need to be a case at this point?

The key concern is that the volume of events is significant. If every event was a case, performance issues may arise.
Would anyone be able to provide some insights around this?

Thanks!

Data Integration Decision Management
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