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Kondapalli Basava Kedar (kedar.yo)
DXC.Technology
Prof System Analyst
DXC.Technology
IN
kedar.yo Member since 2013 3 posts
DXC.Technology
Posted: March 22, 2018
Last activity: August 26, 2020
Posted: 22 Mar 2018 14:29 EDT
Last activity: 26 Aug 2020 13:16 EDT
Closed

Pega express - email notification issue

Hi

We have used property(responsibleParty) reference in assignment route to (operator). The reponsibleParty is a operator lookup.

enabled the below option, so that the reponsible party would receive the email notification in the case -

Email user when assignment is routed to worklist
Selecting an operator in the responsibleParty is triggering the email successfully BUT if the reposibleParty is same as create operator, the email is not triggering.
Please suggest or let us know any configuration issue involved here.
Thanks
Kedar
***Edited by Moderator Marissa to update categories***
Pega Platform 7.1.1 Low-Code App Development App Studio
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