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Andre Augusto Cesta (AndreAugustoC)
A Dutch Bank
Consultant
A Dutch Bank
NL
AndreAugustoC Member since 2014 15 posts
A Dutch Bank
Posted: December 14, 2017
Last activity: August 26, 2020
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For Pega Express Trilal, "Service Request" Case Type it is not possible to create a custom made report based on "Product" field.

For Pega Express Trial, on the "Service Request" Case Type it seemed not possible to create a custom made report based on the "Product" field.

I found out how to do it (Product is a reference field with subfields); and one way is to create a report column products is to use the concatenate function of empty string "" with .Product.Name.

I wonder if there is a different way? Better way? I tried to refer to .Product.Name but it did not work. I tried to use a calculated field but it turned out empty.

I am not a specialist in reporting and this seems to be an interesting question/problem to leave recorded.

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