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Anthem
Posted: February 14, 2020
Last activity: February 17, 2020
PEGA Integration with LivePerson (LP).
Hi Team,
We are planning to Integrate PEGA with LivePerson (LP) (Enterprise Messaging Tool) instead of Pega Chat.Can somebody put some light about below ?
- Is there any OOTB way to do it with the latest Pega versions?
- If not OOTB,any guide or reference to kickstart the implementation ?
Thank you.
Posted: 11 months ago
Referred PDN link speaks about Pega Chat engine integration with other livechat applications,but I am looking for a direct integration of Pega (PRPC731 or higher versions) with LivePerson (LP) (Without Pega Chat being involved).
Thank you.
Hi Pradeep,
Thanks for posting the query. PFB link which might be helpful for this requirement.
https://collaborate.pega.com/question/can-we-integrate-pega-chat-engine-other-livechat-application