PEGA Integration with LivePerson (LP). | Collaboration Center

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Member since 2017

Anthem

Posted: 7 months ago

Last activity: 7 months 1 week ago

PEGA Integration with LivePerson (LP).

Hi Team,

We are planning to Integrate PEGA with LivePerson (LP) (Enterprise Messaging Tool) instead of Pega Chat.Can somebody put some light about below ?

- Is there any OOTB way to do it with the latest Pega versions?

- If not OOTB,any guide or reference to kickstart the implementation ?

Thank you.

Pega Platform 7.3.1

Data Integration

Java and Activities

Healthcare and Life Sciences

Posted: 7 months ago

palas3

PEGA

replied to PradeepPydi

Hi Pradeep,

Thanks for posting the query. PFB link which might be helpful for this requirement.

https://collaborate.pega.com/question/can-we-integrate-pega-chat-engine-other-livechat-application

Posted: 7 months ago

PradeepPydi

Anthem

replied to palas3

Referred PDN link speaks about Pega Chat engine integration with other livechat applications,but I am looking for a direct integration of Pega (PRPC731 or higher versions) with LivePerson (LP) (Without Pega Chat being involved).

Thank you.