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Arvind Balakrishnan (Arvind)
BNYMellon Technology

BNYMellon Technology
IN
Arvind Member since 2013 57 posts
BNYMellon Technology
Posted: August 7, 2020
Last activity: August 31, 2020

Pega Integration with Microsoft Dynamics 365 CRM App

Our Application in Pega has to integrate with Microsoft Dynamics 365 CRM Application to pull details. 1. can we do that through API call?

2. If we do that it has to be call outside our enterprise, so we need to use Proxy. I read that in Pega 7.4 the proxy needs to be applied at the JVM level. Problem is we have API interfaces within organization too so that may get affected. 

Ideas please.

 

***Edited by Moderator Marissa to update General to Product***

Pega Platform 7.4 Data Integration Technology Services Lead System Architect