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Maria Lonetti (MariaL49)
NTT DATA ITALIA S.P.A.

NTT DATA ITALIA S.P.A.
IT
MariaL49 Member since 2016 1 post
NTT DATA ITALIA S.P.A.
Posted: December 6, 2020
Last activity: December 6, 2020

Pega Knowledge Management - How to send a predefined email during the "Publish Content"

Hi,

we are using the Pega Knowledge Management application and we have the following issue.

We want to send a predefined email during the "Publish Content". The email must be sent to all users of the Organizational Unit of the author of the content.

According to BulkPublishContent flow shown in the figure below, we couldn't find a way to add a step to the publication flow to send the email.

Is it possible to do this someway? How?

 

Thanks in advance,

Maria

Pega Knowledge 8.2 Case Management