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Graeme Rankin (GRAEMERANKIN)
Atos BPS
Solutions Architect
Atos BPS
GB
GRAEMERANKIN Member since 2011 1 post
Atos BPS
Posted: June 4, 2019
Last activity: July 16, 2019
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Pega Launching Robotic Automation on Citrix Workspace Desktop

We currently have some robotic automations which are launched from Pega platform (via the Robotic Runtime REST service - https://localruntime.pega.com:9443).

Our company now wants to move all users onto Citrix workspace desktops where there will be multiple users on each server.

I seem to recall seeing on Pega Community that launching robotic automations via the REST interface is not supported on a shared Citrix workspace environment (presumably because of the 9443 port only being usable by the first user who logs on) but I can't find this mentioned anywhere in the support or installation documents.

Is this still the case? Is there a solution to allow robotic automations to be launched from Pega platform on a shared server?

Thanks in advance

Data Integration Robotic Process Automation
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