Skip to main content
Contact a Moderator

Question

3
Replies
129
Views
 Sandeep Ghosh (Sandeep_Ghosh) Scotiabank Lead System Architect
Scotiabank
CA
Sandeep_Ghosh Member since 2011 40 posts
Scotiabank
Posted: July 23, 2020
Last activity: February 24, 2021
Posted: 23 Jul 2020 10:39 EDT
Last activity: 24 Feb 2021 16:04 EST
Closed

Pega loading icon (Throbber Image) distorted in Chrome

Hello,

we are using Pega 8.3.0, recently we noticed that the OOTB loading icon (Throbber Image) in the latest version of Google chrome (Version 84.0.4147.89 (Official Build) (64-bit)) is distorted, attached image for reference. 

Are you aware of this? Do you have any recommendation for any fix?

Regards,

Sandeep

Pega Platform 8.3 User Experience Technology Services UX Developer
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 1 year ago
Posted: 23 Jul 2020 11:21 EDT
Rett Hean (Rett_Hean_GCS) PEGA Principal Software Solutions Engineer
Pegasystems Inc.
US

I'm blown away that a Chrome update caused this, but it does appear to be the case. I'm not sure why at this point. If no one else can help determine the root root cause and subsequent solution here, please raise an INC and let us know the ID if you do.
Posted: 1 year ago
Posted: 23 Oct 2020 8:59 EDT
Andy Weedman (AndyWeedman) Quavo, Inc. Lead System Architect
Quavo, Inc.
US

This has been bothering me for months.  Has anyone opened an SR yet?  I will if no one else has.
Posted: 1 year ago
Posted: 24 Feb 2021 16:04 EST
Richard Marsot (RichardMarsot) PEGA Director, Front End Engineering
Pegasystems Inc.
US

this is related to how Chrome handled the CSS positioning of the squares – the issue appears with Chrome v84 and higher, the CSS positioning is no longer aligned

the issue was fixed in 8.5.1 (we changed the loading indicator) and in 8.3.5 and 8.4.1

https://community.pega.com/node/2239061 

For older versions (Pega 8.1, 8.2, or 8.3), you can either fix the positioning through local change or change the loading indicator

https://collaborate.pega.com/question/customize-default-screen-load-or-refresh-image               

https://collaborate.pega.com/question/pega-812-how-override-pega-infinity-throbber-busy-indicator-loader-css

 

 

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice