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David Bertoli (bertd)
PEGA
Sr. System Architect
Pegasystems Inc.
CH
bertd Member since 2016 5 posts
PEGA
Posted: June 21, 2017
Last activity: September 14, 2017
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Pega Marketing 7.2.1 extended IH columns are not populated with values

Hi, please can anybody advice if I am missing any step during the extending IH in Pega Marketing? I followed this documentation related to Extending IH: (RESOLUTION)

<Removed internal link>- Refer section RESOLUTION in the support article

I also double check the chapter Extending Interaction History in DSM Installation manual.

My problem is, that I can see the custom columns being populated with values in BATCHOUTPR tables, but these values are not mapped to IH FACT table. Where can be the problem? Do I have to configure something more than it is written in the manuals?

Thanks

***Moderator Edit: Vidyaranjan | Edited internal link, included SA for reference***

***Edited by Moderator Marissa to add SR Details***

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